COVID-19

Your safety is our primary concern.

  
Cleaning & disinfecting

Following government guidelines we have enhanced our cleaning regime to include further measures to help protect our guests (and us) from coronavirus.

Hand sanitiser pumps are located both inside and out and we urge guests to use them freely. Spray bottles of kitchen sanitiser and bathroom cleaner are also provided.

All the commercial cleaning products that we use, including the sanitisers and disinfectants that kill coronavirus, are environmentally-friendly and vegan. Particular attention is paid to areas that are most likely to be touched - switches, handles and remotes, for example.

Bed linen (including mattress and pillow protectors), towels, throws etc. are professionally laundered following government guidelines. Duvets, pillows and cushions are alternated between bookings to ensure they are effectively quarantined.

Glassware, crockery, utensils etc. will be clean but not sanitised, so guests may wish to rewash these items in hot, soapy water before use.

We have reinstated the book and DVD libraries but, as we are unable to sanitise them individually, we ask guests to use the hand sanitiser (or wash their hands thoroughly) before and after handling.

Government guidance and NHS Test & Trace

We ask guests to follow the latest Government recommendations and advise us immediately if during their stay they display symptoms which might require them to get tested for COVID-19 and isolate, and to supply us with any additional information required for the NHS Test & Trace service.

Self-check in

The cottage keys will be disinfected and, whenever possible, left in the door ready for guest arrival.